Term & Condition

Term & Condition


Our application policy

  • We follow the Immigration of Indonesian policy and regulation.
  • After we receive the application and payment we are not able to hold or cancel your visa process.
  • Cancellation during the process there will be no refund Visa Refusal will be refund 100% (Due to the number of people applying and for the safety and security of your personal information, we ask that all communication be through emails unless urgent).
  • Due to confidentiality and privacy, we cannot discuss any application process or progress with a third party, unless given written approval from the applicant themselves.
  • Or if you are making an application on behalf of a minor under 18 years of age.

Statement Letter

To whom it may concern.

I hereby declare that all data and documents that I have provided are genuine and correct. I am
following the law in Indonesia and will take full responsibility for any wrong information I

  • I will not receive payment of any kind whilst visiting Indonesia.
  • I am visiting Indonesia for specific purposes only on the application.
  • I will take full responsibility for my personal financial needs and any criminal activities I
    perform within Indonesia.
  • I here by state that, I am willing to quarantine and/or get treatment by my own expense for
    the quarantine facility or health service facility designated by government, if the result of
    the PCR examination by Indonesian Healthy Center gives positive at the entrance of the country
    or there are clinical symptoms of COVID-19 based on the protocol and health statutory
  • I hereby state that I have a clear criminal record and will abide by the laws and regulations of the
    Indonesian Government whilst staying in Indonesia.

I believe that the facts stated in the witness statement are true.


  • For our clients who have made payments to the application you have chosen, please save proof of payment to anticipate if an error occurs in the payment checking system.
  • For questions regarding service and payment, please contact our customer service at info@balivisas.com.
  • After we receive payment, we will immediately process your application and for the terms of the application or cancellation process, please read the Application Policy section above
  • For refund conditions, see the Refund Policy link and for the privacy policy, see the Privacy Policy link.


Please contact us